Our services

At the moment, we offer two main comprehensive service packages for partners. You can choose both complete packages or some items of them.

SERVICE PROVIDER

• Processing of service requests

• Carrying out diagnostics of equipment with detailed documentation of faults

• Carrying out repairs

• Compliance with the guaranteed recovery time of equipment at the client’s

• Control of compliance with the conditions for the provision of warranty services established by the partner

• Deployment of equipment at the customer’s

• Conducting customer consultations regarding the configuration and operation of products

• Disposal or return shipment to our partners of defective devices or their parts

• Regular sending of progress reports to partners

Fulfilment of spare parts and replacement goods

  • Local shipment of parts and replacement products to customers or other service providers in the region.
  • An import, export, and customs clearance of spare parts and replacement equipment
  • 24/7 warehouse availability
  • High level of security and fire protection

A range of the company’s services are not limited to those described above, and we are always ready to develop and implement new ones for our partners and their customers.

The long-term cooperation with the current partner network confirms our excellent work.

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